Q: Hey Jingjie, Really want to pull the trigger on a full,10-stack of codes, but have two requests as an alternative to your current offer: 1.
For those servicing clients or with agencies, would you be able to double the call credits (to 1,000 p/m) & as a compromise, halve the number is sales reps to 15 per widget?
2. Can you allow for the control of call credits across different clients; e.g. client 1 = 20 call credits p/m cap, client 2 = 50 call credits p/m cap, on so on?
This would work on many levels, as it would provide an alternative option for those needing more calls, but less sales reps per client (for context, I’ve worked at a large enterprise software company, and even they didn’t have 30 sales reps).
I’m positive you agreeing to the above would have many others here really keen to full-stack & I’m also certain it would help your deal to blow on AppSumo!
Grazie Mille,
Peps
Angga_Novocall
May 14, 2024A: Hey Peps
Thank you for expressing your interest in utilizing the Novocall widget.
1. Our team is able to accommodate custom requests to meet your specific needs. However, before proceeding, we would require a thorough review and discussion of your request. Please feel free to contact us at support@novocall.co to provide details of your use case and requirements.
2. Regrettably, we do not offer call credit control on our platform. Credits are allocated to the entire account and additional calls can be made by topping up credits via the settings > billing section.
We hope this information is helpful in clarifying any queries you may have.
Hi Angga,
Thank you for your reply.
Unfortunately, based on your response that counts me out - shame, as that flexibility & added functionality would elevate your product to the next level for sure.
All the Best,
Peps