A: Greetings, Scholeco!

In summary, you have the ability to configure your widget to offer two types of callbacks: instant and scheduled. If a user selects the call now option, the call will be initiated at the earliest available opportunity for a representative to connect with them.

Alternatively, if they opt for the scheduled option, they can choose a specific date and time for the callback. Once the request is confirmed, your assigned representatives will receive an email notification informing them that a call has been scheduled with your company.