Worked well for me . Nice concept and makes customers feel good about our company
Founder Team
Jingjie_Novocall
May 9, 2024
Hi growfast
I'm glad to know that the idea worked effectively for you and had a favourable influence on how your customers perceive your business. If you experience any technical difficulties, feel free to contact us at support@novocall.co or through the support widget.
I had bigger expectations from this app. 1. It seems like there is no option ho hide their branding from widgets 2. Three codes comes with SMS configuration however, it wants me to upgrade. 3. I see Upgrade buttons more that actually options/features I need to find. All the cool features are not included. 4. The features (even for 3 codes) are very limited 5. Somehow the widget does't appear on mobile.
In general I am disappointed in this app. Easy return!
Founder Team
Angga_Novocall
May 9, 2024
Hi Termoplus,
Thank you for taking the time to share your feedback with us. We apologize that our app did not meet your expectations, and we appreciate the opportunity to address your concerns.
Regarding your specific points:
1. The lifetime deal does not include the option to remove branding. Therefore, we are requesting our users' assistance in promoting Novocall in return. However, we also offer options to customize the look and feel of the widget. We understand that some users may prefer to have no branding, and we will take your feedback into consideration as we continue to improve our app.
2. We need to make our SMS configuration accessible to all plans. We'll investigate this and make the necessary adjustments to activate this functionality.
3. We understand that the upgrade buttons can be overwhelming, and we apologize for any confusion. We will review the placement of these buttons to make sure they are not blocking the features that should be entitled to this deal.
4. We appreciate your feedback about the limitations of our features. We are always looking for ways to improve and add more value for our users, and we will take your feedback into account as we prioritize our development roadmap.
5. We are sorry to hear that you are having trouble with our widget on mobile. Our team will investigate this issue to ensure that it is resolved as quickly as possible.
Once again, thank you for your feedback. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly.
Novocall is a professionally well-coded platform. Super easy to configure and to use. Professionally looking end product. It does exactly what it says. It will make your phone ring! Support is almost instant and super friendly! Very happy with it! Would recommend anybody who runs local marketing and lead generation. Or if you are a tech and/or marketing savvy business owner.
Verified purchaser
Worked well
Worked well for me . Nice concept and makes customers feel good about our company
Jingjie_Novocall
May 9, 2024Hi growfast
I'm glad to know that the idea worked effectively for you and had a favourable influence on how your customers perceive your business. If you experience any technical difficulties, feel free to contact us at support@novocall.co or through the support widget.
Share Novocall
Verified purchaser
Very Disappointed
I had bigger expectations from this app.
1. It seems like there is no option ho hide their branding from widgets
2. Three codes comes with SMS configuration however, it wants me to upgrade.
3. I see Upgrade buttons more that actually options/features I need to find. All the cool features are not included.
4. The features (even for 3 codes) are very limited
5. Somehow the widget does't appear on mobile.
In general I am disappointed in this app. Easy return!
Angga_Novocall
May 9, 2024Hi Termoplus,
Thank you for taking the time to share your feedback with us. We apologize that our app did not meet your expectations, and we appreciate the opportunity to address your concerns.
Regarding your specific points:
1. The lifetime deal does not include the option to remove branding. Therefore, we are requesting our users' assistance in promoting Novocall in return. However, we also offer options to customize the look and feel of the widget. We understand that some users may prefer to have no branding, and we will take your feedback into consideration as we continue to improve our app.
2. We need to make our SMS configuration accessible to all plans. We'll investigate this and make the necessary adjustments to activate this functionality.
3. We understand that the upgrade buttons can be overwhelming, and we apologize for any confusion. We will review the placement of these buttons to make sure they are not blocking the features that should be entitled to this deal.
4. We appreciate your feedback about the limitations of our features. We are always looking for ways to improve and add more value for our users, and we will take your feedback into account as we prioritize our development roadmap.
5. We are sorry to hear that you are having trouble with our widget on mobile. Our team will investigate this issue to ensure that it is resolved as quickly as possible.
Once again, thank you for your feedback. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly.
Best regards,
Novocall Team
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Verified purchaser
5 tacos
Poland - finally! Thanks! 5 tacos!
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Verified purchaser
Great useful product and awesome support!
Novocall is a professionally well-coded platform. Super easy to configure and to use. Professionally looking end product. It does exactly what it says. It will make your phone ring!
Support is almost instant and super friendly!
Very happy with it! Would recommend anybody who runs local marketing and lead generation. Or if you are a tech and/or marketing savvy business owner.
Share Novocall
Verified purchaser
Good support, team & incredible product
Wahoo, a great deal!
Amazing team:
- support in less than 24h
- listen your features
Great call quality & widget / page fast.
Jingjie_Novocall
May 9, 2024Wow, thanks for the awesome comments!
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