Hi Termoplus,

Thank you for taking the time to share your feedback with us. We apologize that our app did not meet your expectations, and we appreciate the opportunity to address your concerns.

Regarding your specific points:

1. The lifetime deal does not include the option to remove branding. Therefore, we are requesting our users' assistance in promoting Novocall in return. However, we also offer options to customize the look and feel of the widget. We understand that some users may prefer to have no branding, and we will take your feedback into consideration as we continue to improve our app.

2. We need to make our SMS configuration accessible to all plans. We'll investigate this and make the necessary adjustments to activate this functionality.

3. We understand that the upgrade buttons can be overwhelming, and we apologize for any confusion. We will review the placement of these buttons to make sure they are not blocking the features that should be entitled to this deal.

4. We appreciate your feedback about the limitations of our features. We are always looking for ways to improve and add more value for our users, and we will take your feedback into account as we prioritize our development roadmap.

5. We are sorry to hear that you are having trouble with our widget on mobile. Our team will investigate this issue to ensure that it is resolved as quickly as possible.

Once again, thank you for your feedback. If you have any further suggestions or concerns, please don't hesitate to reach out to us directly.

Best regards,

Novocall Team