Q: How long will it take for the CNAME functionality to be implemented if I buy Tier 2 today?
Hi! 10 minutes after your dns setup configuration.
Best regards 😉
Verified purchaser
I have been waiting over 36 hours and it's not working. Reached out to service 12 hours ago.
Would anyone be able to help me out there?
Verified purchaser
I am sorry, I was too vague. I have been waiting for my cname to be set up. It's been 36 hours and I thought it should take 10 minutes when I read the comment above but it said allow up to 24 hours so I did.
I reached out 12 hours ago and still can't get my cname subdomain login functionality going.
I've done this before and never had such an issue with it. I am concerned that support will be lacking once I am unable to reach out here to you.
I really love Noysi and have begun to show people at work how we can communicate so much easier together and store some important info in channels for later.
Please help. I hope to also secure some assurances about what I should expect if I reach out to Noysi for support. I hope I can still get help once you leave appsumo.
I know that this chat service can be a huge help to coordinate groups. I wish you all tremendous success.
Verified purchaser
Wow, I feel bad. I just checked my spam folder and saw your support had replied. I am very sorry for coming here before checking my spam settings.
Thanks for the prompt reply, I will follow up there and get things moving since you were waiting for me.
Again, I wanted to let summolings know the truth! Noysi had replied and it was my fault I have been waiting 36 hours.
Noysi rocks
Hey there babbly, this is Riza from AppSumo!
I see you are having an issue onboarding, NOYSI. If this is still happening, please kindly reach out to business@noysi.com and they’ll help take care of it for you 🙂
Verified purchaser
Wanted to check back in to say I did get the cname set up finally. Took a few days longer than I wished it would have, but I am loving Noysi now.
There's an issue with the Windows Desktop app that borks the file extension when you download a file. I hope they fix that because it makes the windows desktop app unusable.
I love Noysi and I hope they keep building on what they have here.