terencio

Verified purchaser

Deals bought: 149Member since: Feb 2022
1 stars
1 stars
Jul 19, 2023

Denies access to my lifetime account

Everything was great with the OCOYA until they denied access to my account. I went to log in one day and it only let me access the free account. I reach out to support and gave my codes used previously. This was 3 months ago, and sometimes they'll respond and say. Oh, we'll look into that. They just took my money and at this point most likely will not allow me access again. APPSUMO should vet these accounts to those that hold up their end of the bargain.

Founder Team
Joe_Ocoya

Joe_Ocoya

May 9, 2024

Hi, we sincerely apologize for the access issue you've encountered. To prioritize resolving this matter, could you please share your lifetime deal code with us? Once provided, our support team will expedite the investigation and work towards reinstating your access promptly.

We appreciate your patience and cooperation.

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