ai/user/redeem/], I received an error message stating "Invalid AppSumo Code." This occurred immediately after purchase, and despite following the troubleshooting steps provided on your platform, the issue persists.

I have already raised a support ticket regarding this matter and have provided the necessary screenshots and codes as requested. However, I have yet to receive a response or any indication of progress towards resolving this issue.

As this is impacting my ability to access the product I have purchased, I kindly request your immediate attention and assistance in rectifying this matter. I urge you to prioritize this issue and provide a swift resolution.

Thanks, Looking forward to your answer Kane.