I am writing to express my dissatisfaction with the app. Initially, I intended to use it for warming up my emails. However, I encountered significant issues right from the start.

First, I struggled to connect it via SMTP, and it consistently failed to send emails back and forth. Despite my best efforts, I couldn't get it to work until I reached out to your support team (which btw never replies to your querry). Soon I realised that the back and forth emails started, this initial hiccup was quite frustrating.

Now, I am facing another problem. When I try to access the app at app.omni.us, the page does not load at all. It seems like the service has been discontinued or the server is down, which renders the app completely unusable for me.

Given these persistent issues and the fact that I have not been able to use the app as intended, I kindly request a refund for my purchase. I believe this was a significant mistake, and I would appreciate your prompt attention to this matter.

Thank you for your understanding and cooperation.

Best regards,

Aheed

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