4.1
Taco ratings
Customers appreciate OneSuite for its user-friendly interface, responsive customer support, and continuous improvement based on user feedback. However, some users have mentioned limited customization options and occasional delays in feature implementation. Despite these minor issues, OneSuite remains a solid choice for those seeking a comprehensive agency management platform. With an overall rating of 4.1 and a 60-day money-back guarantee, it's definitely worth trying out.
AI-powered summary of customer reviews
Verified purchaser
stay away from this product!!! I would give it a zero taco if possible
Support is absolutely terrible and refuses to take accountability for their platform’s issues, instead blaming users. Basic functions like saving client data—addresses, phone numbers, etc.—simply don’t work. They just discovered this problem today (11/21/2024) and claim it will take 2-3 days to fix. Are you serious? Saving client information is a fundamental feature!
As a programmer, I’m baffled—if the basics don’t work, how can they justify charging for this platform? On top of that, importing client data doesn’t work either. When I asked support about it, they said it might take a year or two to fix. A year or two? Unacceptable. Stay far away.
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Verified purchaser
Impressed so far
I recently have invested in One Suite as an alternative to Asana. Although there are still some enhancements that could be made to the product when I raised a question and development opportunity to the team within the chat, I must say that I was impressed at their response. They took on my point about developing the task templates (to include automated due dates) willingly and promised that they would consider this next month. I know that this will make an incredible difference to all users and enhance the future product overall.
Reza_OneSuite
Nov 14, 2024Thanks a lot. Please keep sending us more suggestions. We will surely improve the solution for you and other businesses like you.
Currently, we are revamping the Document module. We are improving the editor with a great user experience. Also, we are bringing the activity log and eSign with eIDAS and AATL compliance. We are almost there. I hope it will add great value for all the businesses that...
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Verified purchaser
Very good - Perfect for Agencies
Very good - Perfect for Agencies. The user interface is so intuitive and easy to navigate, making it perfect for agency owners.
I've been in the process of migrating all my clients over to OneSuite. The Onesuite team provides top-notch support whenever I need it, and it's clear that the founder has a strong vision for the future of the software.
Overall, I highly recommend Onesuite to any agency owner looking for a user-friendly, reliable, and well-designed solution. It's quickly become an essential tool for my business, and I can't imagine going back to anything else!
Reza_OneSuite
Oct 30, 2024Thanks a lot for your kind words!
Our team is continuously working on OneSuite to improve the product.
We're confident, you will get a top-notch solution to ensure your agency's growth.
Thank you for supporting us!
Best,
Reza
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Verified purchaser
Great product
I'm excited to see onesuite to develop more feature, it's a great tool to leav, and project management !
Reza_OneSuite
Oct 28, 2024Hi Antonin,
Thanks a lot for the appreciation.
Yes, our team is working tirelessly to improve OneSuite and help digital agencies grow effortlessly.
Best,
Reza
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Verified purchaser
De las mas esperadas
Software ideal para equipos remotos que buscan eficiencia en el flujo de trabajo. Muy feliz con el nivel de personalización!
Reza_OneSuite
Oct 16, 2024Thank you!
Yes, Many remote teams use OneSuite regularly.
Best,
Reza
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