Hello,
I'm really sorry to hear about the issues you've experienced with OneTake, especially since it seems you were looking forward to utilizing its features effectively. Your feedback is incredibly crucial, as it helps identify key areas needing improvement.
1. **Custom Colors not being applied**: The issue with custom colors not being saved and applied to future videos is certainly something that should work seamlessly. This seems like a glitch that needs urgent attention.

2. **Translations being cut off**: The full translation of the video content is fundamental, especially when you're aiming to reach a wider audience. Any discrepancies here affect the tool's core value.
I would also like to inform you that the translation is based on the script of your project and not on the length of the original video, and we make every effort to ensure that the meaning of the content is always preserved in the other languages.

It's positive to hear that support has been attentive, but I understand that resolving the underlying issues is what truly matters. I apologize for any inconvenience and understand that encountering such bugs can be frustrating, especially when you're relying on a tool to enhance your workflow and it falls short of expectations.
The OneTake team is dedicated to creating a powerful, user-friendly video editing tool, and honest feedback like yours is essential in guiding the software's development and improvement
I truly hope the issues you've encountered are addressed promptly and effectively, allowing you to experience the full potential of OneTake as intended. Your patience and constructive criticism are valuable to the ongoing development and enhancement of the software.

Thank you for sharing your experience, and here's hoping for a swift resolution and improvements in the near future.

Sincerely
Val OneTake Team