hmtan128Q: How can I get support
Hi, on my open eLMS interface, it shows that I am using AppSumo AI Designer Enterprise version. I want to change my branding, but I can't find the menu for the Editing Suite.
More general questions, if I need help:
1. How can I contact support?
2. Where can I find the place to create a support ticket (there is no such action in my generator)
3. Any documentation or knowledge base?
sales0340
Sep 7, 2026A: Hi,
You can change your branding in the editing suite, In your learning library, once a course has been created, click the pencil icon to access the editing suite. Then within the editing suite, press the settings (cog icon). This will allow you to edit the branding. For a more in depth dive into the editing suite please watch the tutorial here:
https://youtu.be/OJ3QTLVz3DY
For further support please contact [email protected]
Many thanks,
Open eLMS Support
Verified purchaser
I will contact your support team with the email address that you have provided, about issues related to changing the logo, but the generated video is still showing the original OpenELMS logo. BTW, the video link you provided is more a marketing video and it is of NO HELP to me.