How can I get support

Question

Hi, on my open eLMS interface, it shows that I am using AppSumo AI Designer Enterprise version. I want to change my branding, but I can't find the menu for the Editing Suite.

More general questions, if I need help:
1. How can I contact support?
2. Where can I find the place to create a support ticket (there is no such action in my generator)
3. Any documentation or knowledge base?

sales0340 · Answer

Hi, \u000aYou can change your branding in the editing suite, In your learning library, once a course has been created, click the pencil icon to access the editing suite. Then within the editing suite, press the settings (cog icon). This will allow you to edit the branding. For a more in depth dive into the editing suite please watch the tutorial here: \u000a\u000ahttps://youtu.be/OJ3QTLVz3DY\u000a\u000aFor further support please contact support@openelms.com\u000a\u000aMany thanks,\u000aOpen eLMS Support

hmtan128 · Answer

I will contact your support team with the email address that you have provided,  about issues related to changing the logo, but the generated video is still showing the original OpenELMS logo. BTW, the video link you provided is more a marketing video and it is of NO HELP to me.

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