Q: Logo in Enterprise Version - Tier 3
I have Enterprise but my logo can not seem to be applied .. Please point me to how to do this with detailed steps. Also, why does the OpeneLMS appear all over. Finally, is there a way to avoid the video and notes.transcipt buttons on the player when linking or embedding? Otherwise, super impressed with this! Once I see your answers, will review accordingly.. Thanks
sales0340
Jun 2, 2026A: Hi Patriek
Please contact support email for future enquiries, if you open the editor click on the cogwheel in eth toolbar - you can upload your logo there - it will appear in the menu when expanded.
Cheers
Support
Verified purchaser
I tried to access your help center but was unable to, so I am providing more detail here, as I don't know how to get this resolved/where to ask:
Here are the details : My purchase was 3 codes for the Enterprise edition. According to the video posted here in APPSUMO I should be able to apply my logo and change the player settings. Logo doesnt apply, player settings can not be changed.
Verified purchaser
I sent an email to support. Waiting for reply. The logo is loaded but doesnt apply. Slider options can not be changed. Thanks