Open eLMS Reviews

3.3

3.36 stars
3.36 stars
11

Taco ratings

4
3
0
1
3
AskSumo

Customers appreciate Open eLMS for its rapid course development using AI, responsive customer service, and continuous improvement. Some users have noted minor issues with image generation and editing limitations. With a 60-day money-back guarantee, it's worth giving Open eLMS a try, especially for those in need of efficient eLearning course creation.

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Verified purchaser

Member since: Dec 2021Deals bought: 10
5 stars
5 stars
Posted: Sep 26, 2024

Without a doubt a 10 taco deal offering superb value!

Great product for rapid course development utilizing AI content development, text, and imagery. Excellent customer service support. Support is willing to work with you to continue to grow their product to meet customers' current and long-term needs. The image library is regularly updated, and support is open to receive suggestions for themed image requests based on customer needs. Special thanks to the Founders for offering the Tier 3 plan for APPSUMO customers. Your consideration of member requests is greatly appreciated.

Like any new tool, you will need to spend some time going through its functionally to truly appreciate how powerful it really is.

I recommend the Tier 3 plan. This will give you the most value for your money. However, they also offer a free trial on their website to introduce you to the tool to see if it is right for you.

I look forward to seeing the continued growth of this amazing product.

Keep up the great work team!

Founder Team
sales0340

sales0340

Oct 15, 2024

Thanks Dr Brian for your feedback - we have recently updated the AI engine and the results are a step change improvement when generating new images. We will roll this out in the next 1-2 weeks.

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Verified purchaser

Member since: Apr 2024Deals bought: 43
4 stars
4 stars
Posted: Sep 24, 2024

Good tool

Tool works well, only reason I am not giving it 5 tacos is because of the image creation. The images just don't fit with the course material well a lot of the time. Otherwise, it if fantastic and has saved me many hours.

Founder Team
sales0340

sales0340

Sep 24, 2024

Hi Julio

Please contact support@openelms.com with the images you want to produce and we will see if we can add them to the next batch generation.

Hopefully you can then reconsider your rating.

We are growing the image library every day and are always on the look out for areas where we may be missing content.

Many thanks

Emil

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Verified purchaser

Member since: Mar 2021Deals bought: 49
1 stars
1 stars
Posted: Sep 24, 2024

Need to change generated photo

You have a great program. But what is confusing the photos that they generated that I need to replace. It will not let me do it. Please help me with this matter.

Founder Team
sales0340

sales0340

Sep 24, 2024

Hello why are you reviewing Open eLMS AI as one star if it is so great? You remove any background photos using the editor you need to open the editor ...
https://openelms.atlassian.net/wiki/x/BYDUEQ

And change the background photo...
https://openelms.atlassian.net/wiki/x/VQAAEg

Else remove this one star rating as this greatly hurts the company and email support with any queries you may have.

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Verified purchaser

Member since: Oct 2023Deals bought: 8
2 stars
2 stars
Posted: Sep 14, 2024

Too many issues

After spending several weeks working with Open eLMS AI, I found that it did not meet my expectations as a course developer. Some of the valid concerns mentioned in previous reviews seem to have resulted in a few improvements, including being able to remove their menu logo, fixing a few editor settings, and increasing the number of drafts allowed in each tier. While support was pleasant and fast in answering all of my questions, the tool still has many limitations and performance issues.

(1) On several occasions over the last month, I've been unable to log into the tool even when trying to do so from different networks and devices and even after clearing my cache. Today, for example, I've been unable to log in all day, even when attempting to register a new trial account to see if it was just me. This doesn't instill much confidence when it's a recurring issue.

(2) There's a lot of trial and error in adjusting the course length and wordiness settings to get AI to extract the right amount of information you need. However, each draft attempt quickly adds up in a month based on your plan limits. So unless you are a pro at adjusting these settings and use them regularly, expect a lot of wasted drafts.

(3) There is no way to adjust or preview your original course settings or learning objectives once you generate a course. You can't even revise the original course title until after you export the course, and certain characters like parentheses can't be entered in a title. If you aren't happy with the duration, wordiness, or focus of the generated content and need to regenerate it, none of your original course settings will be saved, so you'll need to make a note of them each time as a reference which is a huge pain.

(4) It's not explained anywhere in the tool that you only need to add learning objectives when you don't have a document to upload. Otherwise, the learning objectives field is essentially ignored when using a PDF since it scans the entire document to generate the course content. However, if you want to extract only a few topics from a document but not everything, I was informed you need to first cut and paste content from it into a Word document and then revise and change the emphasis to certain areas that you want the AI to focus on before uploading it. This is not what I would call smart AI since it requires too much manual effort to narrow down the content focus of a document for the tool.

(5) The editor's UX/UI is unintuitive and looks very outdated. The tool also lacks sufficient help resources within it other than one video. To help course designers better understand how the platform works and be aware of its limitations, the tool needs to provide individual help tips or links to a knowledge base that explains the specific settings through info buttons next to each one.

(6) Viewing courses on a mobile device is quite difficult as you can't easily interact with some buttons that are small and you can't zoom in easily on text. Hence, these courses are not truly responsive like most modern elearning. Also, as another reviewer mentioned, the transcript button won't work on mobile Safari browsers and there is no explanation when it happens. Support indicated that to make the button work, learners need to change their mobile browser settings and allow pop-ups which is problematic since you can't enforce this as it is a security concern for many.

(7) Open eLMS courses aren't as accessible as other elearning tools. For example, if your users need to use their keyboard and a common screen reader, like NVDA, to navigate through a course, they will not be able to easily access previous topics through the main menu.

(8) Another big issue is that there is no previous button for users to easily navigate backward to previously visited sections (it only adds a previous button to screens within the same topic). So, once users have advanced to a new topic by clicking Next, there is no way to go back one slide unless you go through the main menu which is clunky and not intuitive. Also, Open eLMS' current design requires the learner to initially navigate course content in sequence in order for the menu to work properly. If you attempt to add buttons that allow learners to access topics out of sequence, the menu will not show them as visited until they visit them in sequence. However, this restrictive navigation design does not allow for branching or for learners to pick the topics they want to visit first. Even PowerPoint allows navigating slides out of sequence and even allows the previous button to return to the last visited slide (even if out of sequence). The most popular elearning tools, such as Adobe Captivate and Articulate Storyline, also allow this. This is referred to as "History Navigation" or "Last Slide Viewed" and is an industry standard.

Overall, Open eLMS AI needs serious improvements in its performance, ease of use, and versatility. Once these are made, I would be happy to update my review.

Founder Team
100178995435061976528

100178995435061976528

Sep 16, 2024

Open eLMS AI creates professional eLearning from an uploaded document or text prompt in around a minute. Mary does not say anything negative about that.

These issues are all very peripheral and are mostly point of preference which do not effect the produced learning (the site was down for a few hours on Sunday due to an Apache service failing.)

We understand people who have been using...

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Verified purchaser

Member since: May 2024Deals bought: 20
1 stars
1 stars
Posted: Sep 5, 2024

No sound on mobile device and unbale to edit

The audio plays on the first slide only but on mobile devices. Moreover, courses cannot be edited after they are created, and there are no instructions on how to embed them on a website

Founder Team
sales0340

sales0340

Sep 6, 2024

Hi Bob,
I'm sure this is just a matter of understanding. You raised the question of audio last night and we said yesterday (perhaps you missed our messages?):

On the mobile issue ...
"Sep 6, 2024
A: It should do, of you give us the name of the course we can look into it."

Also on the subject of courses not being edited we said...
"Sep 6, 2024
A: You can edit any course by pressing the pencil...

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