Q: No access to Sumolings
I paid for Tier5, have nothing now.
PUAVPLUSApr 26, 2025
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jeff678PLUS
Verified purchaser
did you write support? Can you share more?
PUAVPLUSVerified purchaser
Yes, please contact them. "Partial credit refunds for purchases made in 2023 or earlier, based on purchase date"
PUAVPLUSVerified purchaser
Appsumo support told me that we get no refunds because this is prior to 2022, but they publicly post "Sumo-lings can request a refund in AppSumo credits" here at Optinly page? Outrageous.
So they post something publicly but another privately?