Q: No access to Sumolings

I paid for Tier5, have nothing now.

PUAVPLUSApr 26, 2025
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Verified purchaser

Posted: May 4, 2025

did you write support? Can you share more?

PUAVPUAVPLUS
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Verified purchaser

Posted: May 5, 2025

Yes, please contact them. "Partial credit refunds for purchases made in 2023 or earlier, based on purchase date"

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Verified purchaser

Posted: May 8, 2025

Appsumo support told me that we get no refunds because this is prior to 2022, but they publicly post "Sumo-lings can request a refund in AppSumo credits" here at Optinly page? Outrageous.
So they post something publicly but another privately?