Same problem, the same constant. You pay for a product, and the product gets canceled. What can you say? People pay to be let down by “lifetime” products. There is no commitment.
They claimed they locked me out due to a payment issue with Appsumo in 2024. My license was bought in February 2021 and has nothing to do with 2024 payment issues.
We’ve been longtime users of Optinly via an AppSumo deal, but recently they’ve suspended all user accounts due to an unrelated payment dispute with AppSumo — even accounts that had nothing to do with the issue.
This kind of blanket punishment shows a shocking lack of professionalism. Instead of addressing the matter with AppSumo directly, they’ve chosen to lock out their entire user base, with no communication or alternative offered. It’s a terrible way to treat loyal customers and speaks volumes about how they handle conflict and customer support.
Avoid unless you’re okay with losing access to your service without warning.
I bought this product in 2021, and now I’m locked out because the vendor claims AppSumo still hasn’t paid them. I find that hard to believe—and I’m disappointed that AppSumo is letting it happen. Will make sure G2, Capterra, Product Hunt, TrustPilot and other review platforms know how GoZen/Optinly treats buyers.
Verified purchaser
Another problem
Same problem, the same constant. You pay for a product, and the product gets canceled. What can you say? People pay to be let down by “lifetime” products. There is no commitment.
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Verified purchaser
It cannot be used right now!
Is it scam? I can't even login to my account!
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Verified purchaser
Gozen is an untrustworthy company
They claimed they locked me out due to a payment issue with Appsumo in 2024. My license was bought in February 2021 and has nothing to do with 2024 payment issues.
Share Optinly
Verified purchaser
Unprofessional
We’ve been longtime users of Optinly via an AppSumo deal, but recently they’ve suspended all user accounts due to an unrelated payment dispute with AppSumo — even accounts that had nothing to do with the issue.
This kind of blanket punishment shows a shocking lack of professionalism. Instead of addressing the matter with AppSumo directly, they’ve chosen to lock out their entire user base, with no communication or alternative offered. It’s a terrible way to treat loyal customers and speaks volumes about how they handle conflict and customer support.
Avoid unless you’re okay with losing access to your service without warning.
Share Optinly
Verified purchaser
Scammers
I bought this product in 2021, and now I’m locked out because the vendor claims AppSumo still hasn’t paid them. I find that hard to believe—and I’m disappointed that AppSumo is letting it happen. Will make sure G2, Capterra, Product Hunt, TrustPilot and other review platforms know how GoZen/Optinly treats buyers.
Share Optinly