Optinly Reviews

4.7

4.75 stars
4.75 stars
332

Taco ratings

292
17
11
5
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Verified purchaser

Member since: Jun 2011Deals bought: 48
1 stars
1 stars
Posted: Nov 18, 2024

Support is DEAD - another waste.

Livechat doesnt work. No other way to get support. Convertly changed name to KIT.com integration is broken, no way to get support.

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Verified purchaser

Member since: Apr 2013Deals bought: 307
1 stars
1 stars
Posted: Jul 5, 2024

Worst Support Ever

There is a serious security issue with this plugin that has existed for a very long time now - bad enough for Wordfence to advise complete removal of the product. Contacting support about it several times produces nothing but weak assurances that the developer is working hard on the problem. This, unbelievably, is followed by incredibly long periods of silence.

Below, as reported by Wordfence:
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Plugin Name: Optinly

Current Plugin Version: 1.0.18

Details: To protect your site from this vulnerability, the safest option is to deactivate and completely remove "Optinly" until a patched version is available. Get more information.(opens in new tab)

Repository URL: https://wordpress.org/plugins/optinly(opens in new tab)

Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/13b0f306-cfd1-4c36-b694-de7968f0ae1c?source=plugin(opens in new tab)

Vulnerability Severity: 7.1/10.0 (High)
-----------------------------

This certainly reflects badly on their reputation, and brings into question their other products' support as well.

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Verified purchaser

Member since: Aug 2019Deals bought: 2
1 stars
1 stars
Posted: Mar 20, 2024

Not working and security issue

Is it dead ?

Was working fine at the beginning.

A few month ago, it started to be buggy and not working : telling we need to upgrade as if the deal bought was not taken into account anymore

A few weeks ago : strong security warnings from sucury, wordfence, etc..

A few days ago : plugin removed from WordPress repo

Founder Team
Ram_GoZen

Ram_GoZen

May 9, 2024

Hi, looks like you might be using the wrong Optinly plugin, please check this,

https://wordpress.org/plugins/optinly/

Works well, security features are as strong as an vault.

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Verified purchaser

Member since: Jun 2016Deals bought: 78
3 stars
3 stars
Posted: Mar 11, 2024

Wordpress plugin problems

I've been using the Optinly WP plugin on my website for several months and was very pleased until this week. I received a notice that the plugin had a critical security issue, so contacted Optinly support.

I was told that the issue had been fixed, but then the next day Wordpress removed the plugin, pending review. I informed Optinly support again, but so far no answer and the plugin is still not back on the Wordpress "approved" list.

It's very disappointing ... not so much because there was an issue (I understand things happen), but because it appears there's been no attempt to fix it. I hope this gets resolved soon so I can reinstall the plugin on my site.

NOTE: After this is fixed, I will come back and update my review.

Founder Team
Ram_GoZen

Ram_GoZen

May 9, 2024

Hi, please use the right version of the plugin. It is fully up and running.

https://wordpress.org/plugins/optinly/

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tkuhnstkuhnsPLUS
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Verified purchaser

Member since: Oct 2011Deals bought: 126
5 stars
5 stars
Posted: Mar 4, 2024

Excellent WP integration

So far, very happy with how easy this was to set up through Wordpress. I've been looking for some unobtrusive, modern and responsive software for little nudges and popups, and I'm impressed with the granularity this provides and flexibility for display and functionality.

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