Disappointed: Unusable Product with Poor Support
I purchased Optinly with high hopes, as it seemed like a promising tool to enhance my email marketing strategy. Unfortunately, the experience has been nothing short of frustrating.
The ConvertKit integration, which is critical for my workflow, stopped working shortly after purchase. Without this integration, the product is completely unusable for me. To make matters worse, their customer support is virtually nonexistent. Emails go unanswered, and live chat responses are rare, often consisting of one-word replies that provide no real assistance.
I’ve given Optinly plenty of time to address these issues, but it’s clear they are either unwilling or unable to resolve them. This is not the level of reliability or support I expect from an AppSumo deal.
As it stands, I cannot recommend Optinly. If you rely on seamless integrations and responsive support, this product will only waste your time and money. I hope the team improves their service, but until then, I’d advise others to look elsewhere.