ShopaholicQ: At first glance, the app looks fun to use and can be a great app.
Closer inspection of the terms has me concern.
1) You count the guests as part of the limit, this is a bad design. The guests already have a limit of 2 hours session, yet you counted them as a seat. In this case, you lose out to many of your competitors who previously offered their deals via Appsumo. Guests should not get counted toward seat. Bad limit on your part.
2) 5MB file upload limit. Wow, how do you expect us to upload even a small video file to share? For documents, that's plenty. But for a video file to share, this is another timid limit that should be changed to allow bigger upload for video files.
3) Even with maxed plan, you are limiting to just one galaxy. You should offer different tiers with options to buy additional plan with more galaxies
4) Is this fully white label? How about custom domain?
5) When you have your CNAME option available, will that be included?
I buy a lot of deals on various marketplaces, I can share that your deal is not great. Unless the above concerns are addressed, this is an easy no for me.
Ashley_at_Orbital
May 14, 2024A: Thanks very much for this feedback, it's really useful to hear your thoughts on the deal and the product. I've made note of these requests, and will speak with the team about getting them in the roadmap.
We are actively working on addressing user requests around guests, so we'd love to learn more about how you would like to use the Guests feature, so we can continue to improve it.
We have opened up the ability to stack licenses on the same account, which will allow you to create multiple galaxies.
Custom domain, CNAME, and whitelabeling are definitely on our roadmap. While I can't commit to any specific timelines, I can say that they're a top priority, and you can follow along with the public roadmap as they move upwards at https://orbital.chat/public-roadmap