Q: I like the look of this but the limits are so low that I think I must be misunderstanding something...
Are Guests and Team Members essentially the same thing?
If so then, taking Tier 1 as the example, a maximum of 20 people can take part in a meeting/galaxy?
If this is the case then what are the criteria around this? Is it 20 people in the place at a time? If someone leaves can another come in automatically? Or do I have to manually manage this somehow?
Ashley_at_Orbital
May 14, 2024A: Full members and guests collectively count against the number of available seats in a galaxy. An example: Tier 1 allows 20 people, so you could have a team of 15 members, leaving 5 available slots for guests.
Guests are different from team members in that they have limited functionality, to prevent security and privacy issues, and to give them a streamlined first experience. A full list of what guests can do can be seen here: https://orbital.chat/how-to/member-types-admins/
We are actively working on addressing user requests around guests, so we'd love to learn more about how you would like to use the Guests feature, if you'd like to share.
BrianOCHi,
That definition of Members and Guests is pretty much as I thought. You didn't answer the 2nd part of my question though - how are they counted? Is it 20 people total? 20 at a time? If there are 20 people in the space and 1 leaves, can a replacement come in?
I was looking at this for a community with regular presentations between which people could treat it as a clubhouse. It would mean members or guests able to come in at will and stay for a few hours, but the numbers are just way too low.
Verified purchaser
I've just posted an update with a better explanation which might help, here: https://appsumo.com/products/orbital/#q803337
Anyone who holds a seat has access to the galaxy 24/7, and you can remove / re-allocate seats anytime you want.
Could I ask how many people are in your community? This is definitely a use case we want to help support, and I understand why we might need to adapt the product a bit to be effective there. We'd love to learn from you!