Q: Retention actions and subscriptions add-ons

Can we implement retention actions when a customer clicks to pause or cancel their subscription? For example: offering them 2 free months, or an x% discount on the next 6 months.

Can we create add-ons for subscriptions? Can customers remove some of the add-ons they've subscribed to without suspending the main subscription?

NexusConseilPLUSJun 20, 2025
Founder Team
RieraAnthony

RieraAnthony

Jun 20, 2025

A: Hi 👋 You cannot implement retention actions as of today, but this is clearly something we can add up in our roadmap as it makes a lot of sense!

Add-ons are coming, they're not well supported by Stripe's API unfortunately, so I'm trying to find workarounds.

I'll be happy to help you set this up if you want!

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