Q: Retention actions and subscriptions add-ons
Can we implement retention actions when a customer clicks to pause or cancel their subscription? For example: offering them 2 free months, or an x% discount on the next 6 months.
Can we create add-ons for subscriptions? Can customers remove some of the add-ons they've subscribed to without suspending the main subscription?
NexusConseilPLUSJun 20, 2025
Founder Team

RieraAnthony
Jun 20, 2025A: Hi 👋 You cannot implement retention actions as of today, but this is clearly something we can add up in our roadmap as it makes a lot of sense!
Add-ons are coming, they're not well supported by Stripe's API unfortunately, so I'm trying to find workarounds.
I'll be happy to help you set this up if you want!
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