4.4
Taco ratings
Orchestra has received praise for its seamless billing automation, white-label client portals, and responsive support. However, there have been some minor hiccups reported, such as limited pricing options and minor email domain issues. Overall, Orchestra is a solid choice for those seeking all-in-one agency management software, especially considering its 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Awesome software
Everything needed to run an agency.
RieraAnthony
Jun 20, 2025Thank you so much for this review ❤️
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Verified purchaser
Amazing!
I have been looking for an App like this for a long time. Bought Orchestra yesterday and I have been impressed over and over for 24 hours. This app is sure to replace multiple tools in your workflow and bring all of those workflows into one easy to manage place.
RieraAnthony
Jun 18, 2025Thank you so much for such a review, I'm happy it brings so much value to your workflows! ❤️
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Verified purchaser
Needs work
- Even with my custom email domain is set up MY CLIENTS still get invited to the portal via the "getorchestra" email. This is very unprofessional for a white label service.
- Pricing only to the dollar, no option to have pricing to the cents such as $19.99
If you can help me figure this out, I will change this to five stars! Other than those problems, this software has a lot of promise!
RieraAnthony
Jun 2, 2025Hi 👋 I'm happy to help with this issue personally, Orchestra doesn't have the control over your DNS settings, if those aren't properly validated / setup, the system defaults to sending emails via our default email system.
Would you be willing to send me an email at anthony@getorchestra.com? So I can personally help. (we can even do a quick video to sort this out!)
Thanks and have a good day :)
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Verified purchaser
Good Concept, Still a Bit Raw Though
I really like the Notion style editor; The payment integration with Stripe and plan features are fairly nice, but there are some bugs and potentially some misconceptions about how some of the features are intended. For example, there are form fields, but those fields do not lock or actually belong to a form. What if I don't want my customer to be able to edit my templates? Also, there is a code embed, but it does not render the code. Been waiting a bit over a week for a response from support but maybe the manpower is not there yet and they are swamped from AppSumo launch. For now will see how the next few weeks progress to determine whether or not it makes sense to keep it or return it., but right now it is not usable for me. It could be promising.
RieraAnthony
May 13, 2025Hi Brandon 👋
I'm sorry you felt this way about the support, indeed your message got lost into the appsumo noise, I thought I had answered your questions!
Regarding the code embed, I think there is a misunderstanding of what the feature does: it formats the code, it does not render it.
An iFrame embed system is in the work and will most likely answer your needs! (sorry if this wasn't clear...
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Verified purchaser
Promising all-in-one client portal we’re eager to grow with
We’re currently putting Orchestra through its paces at Studio Cassette, and so far it feels like the streamlined hub our agency has been looking for. Centralized client messaging, task-first project tracking, and built-in invoicing already save us time, and the white-label portal looks polished out of the box.
We’re excited to keep testing and can’t wait for those new features to drop!
Keep up the great work, Orchestra team.
RieraAnthony
Apr 29, 2025Thanks Studio Cassette, love that Orchestra’s proving to be the solution hub you’ve been after!
It’s great to hear the task-first tracking, invoicing and white-label portal are already saving you time, a lot exciting features on the way, so stay tuned (I'll update on our Discord and by email!)
Thanks ☺️
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