I rarely put bad reviews but fell like I should this time to help you from having the same troubles I had with this tool.

I used to use Chatbase that was working pretty well. No hassle, easy system.

Switched to Orimon through the present deal, loads of trouble ever since.
- bot responds in English whereas I set it to Frenhc language
- bot lacks accuracy in its answers (while using the same source as Chatbase)
- many times the support told me "it is ok now", while it wasn't
- usage quota attained only after the test phase!! Customers can't get anty answer from the bot ever since
- absolute silence from the support team ever since, been 5 days now.

Overall it's been 3 weeks of issues and time wasting before I leave this review. Been patient, I am now disappointed.

As often: high promise, low result. Don't recommend Orimon.