A: Hi,

I am sorry to hear that the SMS 2FA is not working for you. With global coverage sometimes there are hiccups with our SMS provider when we have users in new countries.

That being said, you don’t need SMS 2FA to create an account with your AppSumo lifetime deal or to be able to access your account once created, so I’m not sure where you are encountering SMS 2FA.

Yes, I apologize. As a young company we strive to respond to customer emails as quickly as possible but sometimes we don’t have the ability to respond as quickly as we would like, particularly with users on the other side of the world.

It looks like you sent us an email 48 hours ago and we have recently responded to that email. We strive to do better and will continue to work to get that response time down.