Q: Hi, we sent you multiple emails to help with the paywall issue when we add a user...
You asked us to send a screenshot and we also sent a video about when we add a team member to our account, but they hit a paywall... But you don't answer after multiple attempts to solve this, why?
A: I do hope to add translations very soon! Several users have offered to help me translate the product to various languages. Once it's ready, I'll let you know!
Q: Hi, we sent you multiple emails to help with the paywall issue when we add a user...
You asked us to send a screenshot and we also sent a video about when we add a team member to our account, but they hit a paywall... But you don't answer after multiple attempts to solve this, why?
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Have you tried sending information directly to Email Support❓
The link is provided on the home page in the footer of Paced.Email.
Q: It wil be come the interface in spanish?
thanks!
Rikki_PacedEmail_VendEmail
May 14, 2024A: I do hope to add translations very soon! Several users have offered to help me translate the product to various languages. Once it's ready, I'll let you know!
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thanks!!
Is there anything new in the translations❓
Q: Unlimited custom domain?
Rikki_PacedEmail_VendEmail
May 15, 2024A: That's correct!
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Q: Nice features.
How about the privacy of our emails ? Where is this hosted ? Is it encrypted like the protonmail.com or such ?
Rikki_PacedEmail_VendEmail
May 14, 2024A: Hi there,
There's a document on the website that goes over your concerns. Take a look at https://www.paced.email/security
Best,
Rikki
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Thank you.
Q: Hi there, I'm wondering how often do you guys reply to the emails?
I created and account and then got the subscription but I can't see how to redeem the code within the dashboard, I've email you the code.Please assist
Thanks in advance,
Cheers
Rikki_PacedEmail_VendEmail
May 14, 2024A: Hey, I pinged you on our chat system. As I mentioned, I was away over the weekend but have upgraded your account for you!
Cheers,
Rikki
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Verified purchaser
All good, thanks heaps, the service is awesome 🤩