Q: I am testing the system and it does not allow me to attach zip or excel files, and not bigger than 1 mb, is this correct?
Could you please clarify how the file attachment works?
thanks
Rikki_PacedEmail_VendEmail
May 14, 2024A: Hi rhs,
That's right, attachments is relatively new so I've limited the functionality in order to make sure the emails send properly. At the moment, Paced Email supports files up to 1MB in size and of the following formats:
application/pdf
image/gif
image/jpeg
image/png
image/svg+xml
text/csv
Reach out via support to let me know what you think might be more appropriate and I'll extend the limits.
Best,
Rikki
Jack.SPLUSAll Office extensions seem to be (.docx, .doc, .xlsx, .xls, .pptx, .ppt, .pps ...)
+ .zip
And the file size is rather 25MB it have to be?
Hi Jack,
Good suggestion, I'll add those extensions in due course. 25MB is currently the _total_ email size limit (including attachments) as imposed by the underlying email service provider. I'll see if I can validate the message total size to give users helpful feedback and keep the email provider happy!
Best,
Rikki