Q: Hi there, I am just trialing the product and there seems to be an issue with some of the Social Pages as it ...
returns a black screen capture - TikTok is doing this via FireFox browser and Chrome - also when extracting text it will not extract all of the text rather the Hastags or anything else that has been hyperlinked will not be extracted. This has been tested on Facebook and Instagram.
A: Hi DM8, We've been unable to replicate the issues you've described below. Could you please contact us directly so we can try and help you troubleshoot this. Our support address: support@snipandview.com Looking forward to hearing from you.
When I got back to my workstation I retested and all seems to be working ok now, not sure what happened but I will definitely be purchasing more. If any issues arise I'll send video and or other captures to he support email.
Thanks for the update :) I'm glad it's working for you. Sometimes our PC's do weird and wonderful things. If you run into any issues, please don't hesitate to flick us an email.
Q: Hi there, you mentioned that 1 code is for 2 PC's - if I wanted to add this to 6 PC's, do I have to register ...
with different email addresses OR would it be possible to combine all on one email address for better management?
Yes, all your snippets will be available if you save them. You can save them as PFSN files or alternatively export them as image files (i.e., PNG, JPG, BMP).
In both instances the process is very quick.
To retrieve them, you just need to know where they’re saved.
PFSN files will open as floating snippets, image files will open in the image viewer of your choice.
Thanks for the reply. We are programmers, might have use case, might not, sometimes need to try then we know. Thanks again for the reply, we will check it out. Cheers
Q: Can the size of the snippet be adjusted.
For example, can the size of the snippet be enlarged so it is easier to read the text.
And is it correct that you can copy and paste the snippets into a word document?
Yes, you certainly can copy and paste snippets into a word document. It's super-easy, just right click on your snippet > select copy > right click on your word document > select paste.
The function to resize snippets was included several years ago but we noticed a loss in clarity when enlarged, especially for certain user groups whose DPI settings...
Q: Hi there, I am just trialing the product and there seems to be an issue with some of the Social Pages as it ...
returns a black screen capture - TikTok is doing this via FireFox browser and Chrome - also when extracting text it will not extract all of the text rather the Hastags or anything else that has been hyperlinked will not be extracted. This has been tested on Facebook and Instagram.
SnipandFloat
May 14, 2024A: Hi DM8,
We've been unable to replicate the issues you've described below.
Could you please contact us directly so we can try and help you troubleshoot this.
Our support address: support@snipandview.com
Looking forward to hearing from you.
Share Snip & Float
Verified purchaser
UPDATE>>>>>
When I got back to my workstation I retested and all seems to be working ok now, not sure what happened but I will definitely be purchasing more. If any issues arise I'll send video and or other captures to he support email.
Thanks for the update :)
I'm glad it's working for you.
Sometimes our PC's do weird and wonderful things.
If you run into any issues, please don't hesitate to flick us an email.
Q: Hi there, you mentioned that 1 code is for 2 PC's - if I wanted to add this to 6 PC's, do I have to register ...
with different email addresses OR would it be possible to combine all on one email address for better management?
SnipandFloat
May 15, 2024A: Hi DM8,
You could certainly use the same email address but you'd need to purchase 3 codes in order to activate 6 PC's.
Share Snip & Float
Q: Can you snip content from a private Facebook group or a non-private Facebook page?
SnipandFloat
May 15, 2024A: You can snip content from anything that is visible on your screen.
Share Snip & Float
Q: can i keep all the snips ?
assume i taken 1000 snips, will it be there
or how many are stored , how to retrieve
Thanks
SnipandFloat
May 14, 2024A: Hi rezemon,
Yes, all your snippets will be available if you save them.
You can save them as PFSN files or alternatively export them as image files (i.e., PNG, JPG, BMP).
In both instances the process is very quick.
To retrieve them, you just need to know where they’re saved.
PFSN files will open as floating snippets, image files will open in the image viewer of your choice.
The snippet...
Share Snip & Float
Hi Snip
Thanks for the reply. We are programmers, might have use case, might not, sometimes need to try then we know.
Thanks again for the reply, we will check it out. Cheers
Q: Can the size of the snippet be adjusted.
For example, can the size of the snippet be enlarged so it is easier to read the text.
And is it correct that you can copy and paste the snippets into a word document?
SnipandFloat
May 15, 2024A: Hi LTDLover954,
Thanks for reaching out :)
Yes, you certainly can copy and paste snippets into a word document.
It's super-easy, just right click on your snippet > select copy > right click on your word document > select paste.
The function to resize snippets was included several years ago but we noticed a loss in clarity when enlarged, especially for certain user groups whose DPI settings...
Share Snip & Float