PastePal Questions

Showing 1 - 20 of 21 questions

Q: Can we use the same license after we replace our old macbook to a new macbook?

lolking123Jul 2, 2025
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Founder Team
IndieGoodies

IndieGoodies

Jul 4, 2025

A: Hi, the license is for 1 Mac activation only. But you can contact us at support@indiegoodies.com, we can help you reset so you can use on a new Mac

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Q: Standalone question

I installed it to test it out on my laptop. I purchchased the standalone version. Now I need to use it at home on my desktop, but is says "license code has already been utilized." How can I install it at home, or deactivate the laptop license?

genera.fears0pSep 16, 2024
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Founder Team
IndieGoodies

IndieGoodies

Jul 4, 2025

A: Hi, the license is for 1 Mac activation only. But you can contact us at support@indiegoodies.com, we can help you

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Q: Hello, can you please explain to me what the difference is between the free version in the App Store and the AppSumo deal for 5,- Euro?

Thank you very much
Sabine

sweishauptPLUSJul 30, 2024
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Founder Team
IndieGoodies

IndieGoodies

Aug 6, 2024

A: Hi thanks for reaching out. As stated in this page description, this deal is for standalone Mac only. You can read more here https://docs.indiegoodies.com/pastepal/faq

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Q: Where is the status bar icon?

I just purchased this on Appsumo, the app opens and so far functional but there is no status icon (even though that option is checked in the settings). How do I get the icon to show up in the status bar?

CinemagicMediaJul 30, 2024
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Founder Team
IndieGoodies

IndieGoodies

Aug 6, 2024

A: Hi thanks for reaching out. If you enable Show status menu bar in PastePal settings (which should be on by default) there will be PastePal icon in system status bar

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Q: Hello, i have downloaded pastepal but it is not showing in status bar and it does not install like other apps.

and as it shows in the video it was showing in side bar but in my macbook m2 it's not showing like this kindly provide me some video how to use it or else i will apply for refund

zeeshan_mongraJul 27, 2024
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Founder Team
IndieGoodies

IndieGoodies

Jul 28, 2024

A: Hi thanks for reaching out. If you have enabled Show in status menu bar in PastePal settings (should be default) then there will be PastePal icon in the status menu bar

You can also set keyboard shortcuts in PastePal settings to toggle side window.
You can also try restarting your Mac to see if the issue persists

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