PDF-API.io Questions

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Q: I can't seem to find a support channel on your website. How do we get support if needed?

danrezPLUSFeb 11, 2025
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Q: I need to overlay a field onto a PDF template using Zapier. Is this possible?

I need to overlay a field or a transparent PDF with a dynamic field on top of another PDF. Can I do this using PDF-API.io?

danrezPLUSFeb 11, 2025
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Q: Templates

Would help to have more resources
https://pdf-api.io/en/template-library

Any ideas on where to get more templates that ready to use? Specially beautified. Markupgo is a good example.

Anyway love the concept and looking forward to make good use of my tier2 :)

miguel17PLUSFeb 7, 2025
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Q: Can PDF be converted to JPG via API?

dannykissmePLUSJan 20, 2025
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Q: Can you also easily edit PDFs documents?

Is this tool also able to edit a PDF document that you import? Can you easily make changes to existing PDFs like adding and removing rows?
Does it pick up the fonts and style on the imported PDF? How about logos and icons, can you copy and paste them?
Thanks.

RomsPLUSJan 8, 2025
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Founder Team
PDF_API_IO

PDF_API_IO

Jan 16, 2025

A: Here’s how PDF-API.io handles imported PDFs:

Editing Imported PDFs:
While you can import existing PDFs, our tool does not allow direct editing of the content. You can, however, add new elements to the PDF, such as text, images, or form fields.

Fonts and Styles:
Yes, our tool can pick up the fonts and styles from the imported PDF, as long as they are embedded in the file. If the fonts are not embedded, they won't be recognized correctly.

Logos and Icons:
Unfortunately, logos and icons cannot be copied or modified directly from an imported PDF. To make changes, you would need to upload those assets separately.

Let us know if you have further questions or need assistance with your use case.

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Q: Is it possible to use MAKE ?

contact357PLUSJan 8, 2025
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Founder Team
PDF_API_IO

PDF_API_IO

Jan 16, 2025

A: We are currently working on integrating PDF-API.io with MAKE. However, it is not available yet. We expect to have this feature ready soon, but we don’t have an exact release date at this time.

We’ll be sure to announce it as soon as it’s live.

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Q: Make Integration?

bestfiestaDec 21, 2024
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Q: the response: No mapping for the Unicode character exists in the target multi-byte code page

Could you help me with it?

jun034PLUSDec 15, 2024
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Q: How many variables/fields can the PDF-API support? And is there a character limit?

Two questions:

1. What is the upper limit on the number of fields/variables we could build into a template and pass via the API? We work with large templates that often have 80+ fields/variables in each PDF document, and may have up to 100 in the future. Will PDF-API support 100 variables/fields in a single PDF? (These are tables.)

2. Is there a character count limit or size limit on what we can pass via the API? Some of our templates might take up to 10,000 characters in inputs. Will PDF-API support that large of an API call?

Thanks!

RW90PLUSDec 10, 2024
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Q: Do you support any other automation aside from zapier?

Do you support any other automation aside from zapier?
Make? Pabbly? Etc?
Does this tool collect responses and or generate docs after use filled them out or just create a basic shell and we need to code backend logic?

SolarBangPLUSDec 7, 2024
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Q: Does it support displaying Chinese characters on PDFs

Hi there, as the subject described, does it support displaying Chinese Characters on PDFs Because I have tested done WP plugins, some of them have this bug about supporting UTF8. If yes, it obviously meets what I need. Thanks

jeffrey691Nov 30, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Dec 4, 2024

A: It depends on the font you choose. I was able to render simplified chinese characters with the font "Zen Maru Gothic".

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Q: Does the trier 1 or 2 include the webhook function ?

omarmiPLUSEdited Nov 27, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 28, 2024

A: Webhooks are only available on the Pro plan (tier 2).

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Q: Possible With PDF-API?

-Not sure what all I can do with this yet, but I think it will solve one of my bigger problems.

Basically I'm trying to drop a PNG image into google drive (or perhaps use another trigger, not sure yet)

When a new PNG is added into a specific Drive folder, I'd like it to slap the PNG into the PDF template, add text like the Customer Name, Order ID, Date Created, a couple other pre-determined text variables such as: Who It Was Sold By, Color, Size, Product Type, etc.

I would need a branded footer template near the bottom, a background watermark and some other branding / design type things set to be used for the static background that wouldn't change.

After that I'm assuming it can auto save the new finished PDF back into a Drive folder, or email it, etc?

Does this sound like something that can be accomplished with PDF-API?

SumoDudePLUSNov 20, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 28, 2024

A: This is definitely something that can be accomplished with PDF-API.io

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Q: Few Main Questions:

-Does this work well with Pabbly Connect? (Zapier Alternative) I'm assuming so, since I'm guessing that's the whole point. I'm new to APIs, so just wanted to be sure I suppose.

-Is this pretty much an alternative to PDF.co?

SumoDudePLUSNov 20, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 28, 2024

A: Yes, our product is available on Pabbly Connect.

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Q: Tier2 is mapped to your Pro Plan?

CyberCPLUSNov 19, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 28, 2024

A: Yes tier 1 is Basic plan, tier 2 is Pro plan

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Q: Headers and footers

Do the HTML templates support headers and footers? How about dynamic page numbers and custom fields?

RockyyNov 18, 2024
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Q: How do we upload our own templates on Tier 2?

bda83716c32944c8ac630ce0eb3a72bcPLUSNov 15, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 18, 2024

A: Hello, you can upload a pdf by clicking on the "Import PDF" button side the left sidebar, just below the PDf-API.io logo.

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Q: what are the rate limits your api documentation is very vagure on this point?

3218107f5f344227b00e2e243a3dc724PLUSNov 5, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Edited Nov 6, 2024

A: The rate limit for the API is 60 requests per minute. When you reach this limit, you will receive a "429 Too Many Requests" error. You can monitor your rate limit usage through the response headers:

- X-RateLimit-Limit: Shows the maximum number of requests allowed per minute (60)
- X-RateLimit-Remaining: Shows how many requests you have left in the current minute

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Q: i just purchased but how does support work? there are no support option anywhere on your page or in your docs?

3218107f5f344227b00e2e243a3dc724PLUSNov 5, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 6, 2024

A: Thank you for your feedback. We will make it more visible on the website.

Right now, you can contact us via email at support@pdf-api.io or you can use the "Feedback" form in the app. Due to the high volume of feedback we're receiving since our AppSumo launch, our current response time is around 48 hours. During this time, we are actively working on improving the product based on user feedback. We appreciate your patience as we work through all inquiries while continuing to enhance PDF-API.io.

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Q: do you have go high leve intergrtion?

3218107f5f344227b00e2e243a3dc724PLUSNov 5, 2024
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Founder Team
PDF_API_IO

PDF_API_IO

Nov 6, 2024

A: This is on our roadmap as well as make.com. Both integrations will be available by the end of the year.

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