We purchased on appsumo a lifetime license of peppertype.ai.... after a few years, without any alert, our account doesn't work anymore. They rebranded to peppercontent and something must have gone wrong. So we TRIED to get in touch: they advertise on their website to contact support at the email on their footer.... done since 3 weeks and nobody is answering that email.... sent several emails to all of their emails on privacy policy, terms of service, support forms, etc and NOBODY ever gave us an answer on WHY our account purchased on appsumo is not working. Wouldn't advise you to waste your money on this indian platform.
I logged in today and come to find out that the User Interface has totally change. All features that I thought I had access to looks extremely different or it's just not available. I am use to seeing the listed "Content Types & Templates" This is missing I cannot find how to use the product. I am not a fan that I have to upgrade to access new features on top of this all. To make it even a worst product purchase, is that there are no tutoruials or help/support links in sight. AppSumo Team, please Don't allow vendors to drastically change like this. I sure wish I could get my Tier 2 purchase of this product refunded.
Peppertype Content isn't the same as when I bought the lifetime deal!!
Peppertype Content has drastically changed since I purchased the lifetime deal, and it's now totally useless. The features I initially relied on are gone, making it useless for my needs. The complete overhaul of its functionality is incredibly disappointing. I'm wondering if there's a possibility of obtaining a refund, either full or partial, due to these unexpected changes that have rendered the software unrecognizable from when I first invested in it.
Peppertype/Content is not what it was when I bought the lifetime deal.
The software is completely useless now, it does not do anything it did when I first bought the app. Very disappointing that they go ahead and completely changed how it worked.
Is there a way of getting a refund for it or part of?
Wanted to weigh in here as well, they changed the name of the product with their other company and just demoted everyone's accounts to a basic useless version. Appsumo needs to take action and refund everyone
Verified purchaser
APPSUMO users: BE AWARE!!!
We purchased on appsumo a lifetime license of peppertype.ai.... after a few years, without any alert, our account doesn't work anymore. They rebranded to peppercontent and something must have gone wrong.
So we TRIED to get in touch: they advertise on their website to contact support at the email on their footer.... done since 3 weeks and nobody is answering that email.... sent several emails to all of their emails on privacy policy, terms of service, support forms, etc and NOBODY ever gave us an answer on WHY our account purchased on appsumo is not working.
Wouldn't advise you to waste your money on this indian platform.
Share Peppertype.ai - Plus exclusive
Verified purchaser
This Product is NOT what I Paid for!!!
I logged in today and come to find out that the User Interface has totally change. All features that I thought I had access to looks extremely different or it's just not available. I am use to seeing the listed "Content Types & Templates" This is missing I cannot find how to use the product. I am not a fan that I have to upgrade to access new features on top of this all. To make it even a worst product purchase, is that there are no tutoruials or help/support links in sight. AppSumo Team, please Don't allow vendors to drastically change like this. I sure wish I could get my Tier 2 purchase of this product refunded.
Share Peppertype.ai - Plus exclusive
Verified purchaser
Peppertype Content isn't the same as when I bought the lifetime deal!!
Peppertype Content has drastically changed since I purchased the lifetime deal, and it's now totally useless. The features I initially relied on are gone, making it useless for my needs. The complete overhaul of its functionality is incredibly disappointing. I'm wondering if there's a possibility of obtaining a refund, either full or partial, due to these unexpected changes that have rendered the software unrecognizable from when I first invested in it.
Share Peppertype.ai - Plus exclusive
Verified purchaser
Peppertype/Content is not what it was when I bought the lifetime deal.
The software is completely useless now, it does not do anything it did when I first bought the app. Very disappointing that they go ahead and completely changed how it worked.
Is there a way of getting a refund for it or part of?
Share Peppertype.ai - Plus exclusive
Verified purchaser
Isaac
Wanted to weigh in here as well, they changed the name of the product with their other company and just demoted everyone's accounts to a basic useless version. Appsumo needs to take action and refund everyone
Share Peppertype.ai - Plus exclusive