Q: Original messages management

I have been using Periodix for a few weeks and would like to confirm something with you. If a recipient to a sequence responds to one of my messages (even with just an "ok"), I understand that the original message sequence will stop for that recipient. Is that correct? Is there a way to force the system to complete the entire sequence?"

alexandre98Edited Oct 26, 2024
Founder Team
Artem_Periodix

Artem_Periodix

Oct 26, 2024

A: It’s common on LinkedIn for leads to respond to a sequence with messages like "Ok" or "Glad to connect" upon accepting a connection request.

In Periodix, all responses are automatically categorized. If the response falls under the Neutral category, such as “Ok” or “Glad to connect,” the sequence will continue sending messages to that lead. If for any reason you want to ensure a recipient continues to receive messages in the sequence, you can manually set the response category to Neutral in the chat with that recipient in your Periodix inbox.

For responses that fall outside the Neutral category, the sequence will stop for that lead by default.

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