It was an uphill struggle to first understand how this product works, then talk to someone who can answer your questions, and at the end, work with what they have in place.

I was really excited when I saw this type of product here since there is nothing like this (at reasonable pricing) on the market yet. However, the excitement was gone when I understood that there is no team behind the product.
The reply of the support is slow (I'm talking "weeks to get an answer" slow)

Nevertheless, I was persistent in learning the product and using it on my own. I invested one month and two of our profiles in this project, to finally understand that the product itself is mostly underdeveloped, the results are below average and even the slightest roadblock will take us weeks to have back and forth with their team.
It's simply not worth it.

This is what I found good at Periodix:
- Clear UI on the dashboard
- The basic idea of the product is great
- Connecting the profiles is designed to be easy, but it's not working properly.

What I didn't like:
- The support team is underperforming terribly. It is painful to try and solve an issue with them
- The help documentation is below basic, and there are a lot of sections not covered with their documentation. Even when I tried to point out what needed to be covered, didn't get the impression that they care at all. It was not covered after I checked.
- AI messaging is not customizable. You have a really small window in the entire chain to customize (Prompt 3) and when you change this the end result is not what we expected. Not sure if the problem is the AI or the way the AI is integrated into the messaging.