Q: Issues with Open Search function
I'm having issues with the Open Search function saying that the search limit for the day has been reached when it hasn't even been used for days. Waiting for a resolution to this bug after reaching out to support.
EstefanC_PersonaMusic
Oct 21, 2024A: Hi there Pete, we can look into this for your specific account as we're not seeing this issue site wide. Hi there. Please reach out to persona_support@personamusic.io and we'll get this squared away.
PeteProPLUS
Verified purchaser
I reached out using the message function at the bottom of your site and no one has replied. This is the second time I have had to reach out via email because it appears the message function is not working. Please look into this...
AkaneTanVerified purchaser
I am also experiencing the issue where the Open Search limits are not resetting. I sent a message about the problem from the chat window, but there has been no response, and the chat history has been deleted. I also sent an email through the chat window, but I have not received a reply. Should I send a message directly to the address mentioned in the comments?