Q: Who to contact once I have received a copyright claim from Youtube
Hi, Who to contact once I have received a copyright claim from Youtube on my channel that I have whitelisted in persona music?
I have contacted you 5 days ago, no response yet. The product is great but, when we receive a copyright claim we should be able to contact someone immediately.
EstefanC_PersonaMusic
Sep 15, 2024A: Hey there Philotut,
Per the Persona Music FAQ you must upload your channel ID in the Linked Accounts section f your Persona Dashboard before uploading a video. If this is not done, the video will receive a claim.
Please reach out to persona_support@personamusic.io in order to have us manually remove any claims on videos that were uploaded before linking your channel ID to your account.