personeo.ai Questions

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sumocolsumocol
sumocolPLUS
Dec 13, 2025
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Q: Please update my account

I filled in your form earlier this week, but my account is still on the Free option. I also followed up with an email to Peter today (as per requested on answers to previous questions) but still waiting for my account to be updated. Can you please update?

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octococonutoctococonut
octococonut
Dec 10, 2025
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Q: Tier per user

What is the Tier suggestion for an occasional user ?
Perhaps suggest which Tier suits what type of user. Thanks

Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Dec 11, 2025

A: Hi octococonut, for occasional users is the lowest tier the best one :-)

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kenrickc77kenrickc77
kenrickc77
Dec 6, 2025
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Q: I need my 3 AS codes redeemed

My account still shows the free plan. I need my 3 AS codes applied to the account. Please advise.

Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Dec 8, 2025

A: Hi,

I dont see your email here, please contact me peter@personeo.ai with the email you used for signup.

Thanks
Peter

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Eli.MediaEli.Media
Eli.MediaPLUS
Dec 6, 2025
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Q: Private roleplay

Hello.

I would like to know whether it is possible to place a role‑play framework behind a paywall, similar to a course I offer for personal development. I want the role-play chat to be accessible only to individuals who purchase the course and use it to practice what they have learned, rather than being publicly available. If this is feasible, I would also like to know whether it can be personalized or offered as a white‑label solution.

Thank you.

Founder Team
CultureBoard_Customer_Care_Team

CultureBoard_Customer_Care_Team

Dec 8, 2025

A: Hello,

This is possible with our custom voucher codes / coupon codes. Please contact me peter@personeo.ai, I can share more concrete details or hop on a call.

Thanks
Peter

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MpendwaMpendwa
MpendwaPLUS
Nov 24, 2025
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Q: Can more role plays be purchased \ added like purchasing extra credits etc?

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