I filled in your form earlier this week, but my account is still on the Free option. I also followed up with an email to Peter today (as per requested on answers to previous questions) but still waiting for my account to be updated. Can you please update?
Founder Team
CultureBoard_Customer_Care_Team
Dec 18, 2025
A: Hi Col, could you please log out and log in? You should see more credits in your account - you have been upgraded.
Q: Hello! Can i choose italian language for role play?
CultureBoard_Customer_Care_Team
Jan 14, 2026A: Yes, after you open any roleplay, there is a button in the middle of the screen and you can choose the language
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Q: Could you update my account please.
Please upgrade my free account, thanks.
CultureBoard_Customer_Care_Team
Jan 13, 2026A: Could you please write me an email? peter@personeo.ai
I can't see it here
thanks :)
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Q: Can you please update our code ASAP?
We need it urgently for a time sensitive task.
CultureBoard_Customer_Care_Team
Jan 5, 2026A: done :)
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Q: Please update my account
I filled in your form earlier this week, but my account is still on the Free option. I also followed up with an email to Peter today (as per requested on answers to previous questions) but still waiting for my account to be updated. Can you please update?
CultureBoard_Customer_Care_Team
Dec 18, 2025A: Hi Col, could you please log out and log in? You should see more credits in your account - you have been upgraded.
Thanks
Peter
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Q: Tier per user
What is the Tier suggestion for an occasional user ?
Perhaps suggest which Tier suits what type of user. Thanks
CultureBoard_Customer_Care_Team
Dec 11, 2025A: Hi octococonut, for occasional users is the lowest tier the best one :-)
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