The product does seem good and works, that's 3 tacos. The missing 2 tacos are for non-existent support. When I originally bought this deal, I messaged them several times using Intercom widget. That's 10 weeks now, and none of them received a reply.

I messaged them one week ago with a question, no reply.

I'm trying my luck again today with a question. Fingers crossed.

I don't know if this is limited to AppSumo users or general lack of support for all users. Either way, it's not a good business practice.