Thanks for taking the time to share your experience — we're genuinely sorry to hear that things didn’t work out as expected. Please be assured we're actively looking into your support request and will take all necessary steps to make this right.

While the model is designed to capture your facial features with the highest possible accuracy, we understand that other elements like hairstyle, background, clothing, and pose are just as important. That’s why our platform allows full control over these aspects through the text prompt.

To help improve your results, here are a few best practices we recommend:

- Input Variety: Try uploading a mix of 12 well-lit, high-quality selfies with varied expressions, poses, outfits, and backgrounds. This helps the model generalize better and maintain facial consistency across styles.

- Prompt Guidance: You can tailor every generation using clear instructions. For example:

"A bald man in a black suit standing in front of a dark cityscape at night, professional lighting, cinematic portrait, no hair"

We’re committed to photorealism, and we want you to get the best results possible from your credits. Thank you for your patience, we're on it and will follow up soon with more detailed support.