Verified purchaser
At this cost, it only makes sense if the results are always perfect (which are not)
I am experiencing issues with the platform. I purchased tier 3. I tried to make a video spending more than 1500 credits (!!!!) to an unsatisfactory result I simply can't use. If I want to give it another try I am 3000 credits down and the 2nd version might not be good either.
With 15000 credits I was planning to generate 30 - 40 videos per month to promote our ecommerce products. I just used 1500 credits on something I can't even use and I am considering my life choices before blowing up my account giving it another try.
The issue is not the platform. The issue is your credit system that is extremely expensive. Credits should be a tenth cost. Then if the result is not good, I can afford to give it another try. Right now I feel I can blow all credits and it might be the case where I can't even use a single video...
I understand your platforms need to be sustainable, but in comparison with other tools you are 10x - 20x the cost. Your system only makes sense if the results are always perfect, the cost doesn't allow you to test and polish.
Guys, I hope you listen here. You need to find a way to rethink your credit system... Otherwise, I will have to refund this, not because I don't like the platform, but because I won't be able to obtain value from it if I blow all the credits on iterations.
Andrey.Phygital+
Mar 19, 2026Testing and iterating should not feel risky or expensive, especially when you're trying to achieve results that meet your standards. We're sorry that your first attempt used 1500 credits without giving you a usable video. We're also happy to refund some of the credits you used while experimenting.
Please email us at [email protected] and share your current workflow, the node you're using, and your prompt. Our team will take a look and give you specific recommendations to help you get better results on your next try. We genuinely want to help you succeed with the platform.
A note on the credit system: We completely understand that credits can feel expensive, especially when you're iterating. At the same time, it's important to remember that you're on a lifetime deal — the upfront cost is a one-time investment, and your credits refresh every month indefinitely.