Frustrating Experience: Limited Credits and Poor Video Output Quality
The app has potential but is hindered by its non-existent credit system where you can see your remaining credits, which makes it difficult to explore its features fully.
The video generation often falls short, making it challenging to achieve the desired results.
Using the video generation tool can quickly deplete your monthly credits, even on the top-tier plan. In fact, after just 10 minutes of use and a few prompts to tweak a video, I already exhausted my monthly credit allocation.
This raises concerns about how users can effectively learn and make the most of the product without the constant need to purchase additional credits.
Overall, it's a hard pass and refund for me.
Oleg-Phygital
Edited Sep 3, 2025Thank you for sharing such a detailed review 🙏
We’re sorry to hear about your experience with the credits and video generation. Since your feedback, we’ve already introduced a transparent credit counter inside the personal account menu (top right corner), so you can now see exactly how many generations you have used and how many are left.
As for video, you’re right — it is one of the most resource-intensive features, and we are continuing to work on making it more efficient while improving quality. Your input is very valuable here, and it helps us prioritize updates.
We appreciate you giving Phygital+ a try and sharing honest feedback — it’s what helps us grow.
Best Regards,
Phygital+ Team
phygital.plus | app.phygital.plus
🎉 Update: We've fixed the visibility of remaining generations in your dashboard, added extra generations, and will soon move to a more flexible credit-based system. We’d love for you to check it out again and share your updated thoughts!