Verified purchaser
I love the workflow and the constant updates to the tools! Although it lacks some file management.
I must confess that I requested a refund the last time it was available. But having tried at least four AI-powered media creation platforms, I changed my mind and couldn't buy it again because it had ended. Now that it's back, I purchased Tier 3. They've updated their providers quickly—Google, Kling, WAN, etc.—and the way they manage workspaces for connecting ideas is unmatched by other platforms.
I won't say it's perfect; it makes me uneasy not to control how long my files are online. If I want to delete something, I have to contact them to do it manually, and even if my files are not so confidential, I'd still see something in my history that might have been a mistake while searching for files that I actually care about. Perhaps I'm just distrustful of my privacy and don't like depending on the administrators to use the SaaS. There's also the issue of credits starting from Tier 4; I don't like that they're split in half, although for personal use, 15k credits should be enough.
Andrey.Phygital+
Mar 19, 2026Thank you so much for coming back to us and giving Phygital+ another chance — that means a lot, and we're genuinely glad you did. We're thrilled to hear that you're loving the workflow, the constant model updates, and the way the node-based workspace helps you connect ideas. That's exactly what we built it for.
We also truly appreciate your honest feedback about file management and privacy — these are important concerns, and you're absolutely right to raise them. The fact that you can't delete files from your history yourself, and have to reach out to support for manual removal, is a limitation we understand. It's not ideal, and we hear you. We've passed this along to our product team as we continue to improve user control over data.