info8020media

Verified purchaser

Deals bought: 15Member since: May 2018
2 stars
2 stars
Nov 13, 2025

No show from the support team

Booked a meeting to solve a simple login issue, currently waiting on the zoom line with my content lead. We are 10 min into the scheduled meeting time (which is 6:30 AM) time zones mae this the only reasonable option...

I have been using the tool, it works well and puts out decent images for social without much effort, as a small show we don't have a lot of high end needs so the limitations are fine. (our clients don't seem to mind)

The platform could be great if the customer service was even good vs non existent.

Founder Team
Andrey.Phygital+

Andrey.Phygital+

Nov 17, 2025

We sincerely apologize for inconvenience has caused!
Please send a detailed email directly to our support team at ai@phygital.plus.
Upon receiving your email, we will prioritize your case and contact you.

We truly appreciate your feedback on the platform and are committed to improving our customer service. Thank you for your patience.

Best regards,
Phygital+ Support Team
phygital.plus | app.phygital.plus

Helpful?
Share
Ratings