We have just sent out a campaign to hundreds of people on our contact list that contains a link of Piar. People have replied that the link is broken!\u000a\u000aWhen we checked, indeed the link didn\u0027t work anymore. I tried logging into the Piar account but the website has been irresponsive (when you click LOGIN, it doesn\u0027t respond). I tried clicking on the Support and Contact links on the website, but both are also dead links. I\u0027ve reach out to AppSumo and also emailed Piar (I saw there was a \u0027mailto\u0027 address on the hover over) and am waiting for a response.\u000a\u000aThis is NOT acceptable, as it highly damages our brand with a broken link that we cannot fix because we can\u0027t even log into the account and there\u0027s NO way to reach Support (there\u0027s also no chat widget on their website). I also tried registering with a new email address to see it it would work, but that was also completely non\u002Dresponsive! The only links that worked on their website are the Features and Pricing!\u000a\u000aThis MUST be resolved ASAP as the only choice we\u0027d have is to send these hundreds of people another follow\u002Dup message with the original long link! This is labour intensive, costs us time and money and most importantly our brand reputation!!!\u000a\u000aPLEASE FIX THIS!

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Denis_Piar.io · Answer

Hello.\u000aI\u0027m very sorry to hear about your experience with our instrument. We did have a technical problem with service availability for a short time. We fixed this problem and changed the cloud service provider. We apologize for that. We have taken all possible steps to prevent this situation from happening again. Could you please write down exactly how you tried to contact our support team so that we can figure out why you didn\u0027t get a quick response. Thank you for your feedback.

Piar.io

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