Q: Hey, what is video encoding minutes per month?

Doesn't mean how many minutes of video content I can upload per month?

swiftyApr 10, 2021
Founder Team
Sebastian_Picter

Sebastian_Picter

May 14, 2024

A: Hi Swifty,

Thank you for reaching out. Yes, the length of the uploaded video is directly related to the video encoding minutes. Your video encoding volume is reset every month.
For example, if you upload video files with a total length of 10 minutes playtime the 10 minutes are deducted from your monthly video encoding quota.

Best wishes,
Sebastian

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Posted: Apr 13, 2021

Thanks for your explanation, The tool would be useful to me, but it's limitations doesn't make sense to me can you elaborate please.
For instance licensed tier 2 gives 1 TB of storage, and only 25 hours per month or video uploads.
Things like that should not be limited at all, I should be able to upload as much content as my storage allows can you explain and elaborate why you are limiting the encoding?

Founder
Posted: Apr 14, 2021

Hi swifty,

Thank you for the question. You can upload as much files to your Picter Workspace as there is storage left. If you have 1TB storage you might upload a mix of media files and content. Only video content that receives a web preview gets counted against the monthly encoding minutes quota.
The video encoding minutes are limited in case of excessive usage as this is a hard to predict bottleneck. With normal usage you should be fine. If you should run into a limitation you can reach the Picter support team via support@picter.com.

Best wishes,
Sebastian

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