Q: Hi, In the "deal terms", I see this mention : "Ability to upgrade/downgrade between 3 license tiers" Does ...
it mean that if buy Tier 1, I will still be able to upgrade to Tier 2 or Tier 3 at the AppSumo deal prices, even AFTER the deal is closed on AppSumo ? (for instance in a few months or 2-3 years, depending on activity growth)
Sophie_Picter
May 14, 2024A: Hi Sumo-ling,
thanks for reaching out. You will need to upgrade or downgrade while the deal is active on Appsumo.
Best,
Sophie
thanks_appsumo
Verified purchaser
I bought Tier 1 and now want Tier 3. Do I refund Tier 1 and the buy Tier 3? Makes sense of course but will I still be able to use the existing account I have created in Picter and the original email I registered with please?
Hi thanks_appsumo,
please do not refund your account or you will lose access to your account and create a new one. In order to upgrade, please go to your Picter account and upgrade in settings or in the appsumo app but do not refund. A new purchase will cancel your old account and you'll lose access.
Best,
Sophie