3.8
Taco ratings
Pietra is appreciated for its comprehensive features, top-tier investor backing, and unbeatable value. Some users have noted minor drawbacks such as limited supplier diversity and a somewhat complex pricing structure. Overall, with a 4.2 rating and positive feedback, Pietra is a solid choice for building an ecommerce business. Plus, with a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Do it at your own risk.
To design the product its fine but to use it as 3pl service it's not there.
There are so many missing policies on how the storage, shipping, packaging is handled.
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Verified purchaser
Terrible Onboarding Experience
We are several weeks in since Pietra got our inventory and we have still not managed to get them to integrate themselves with our Shopify stores so they can fulfill orders. Not to mention that even before we shipped the inventory to them there were also delays with the approval process for shipping. They just don't hit their own turnaround times at all. I am highly skeptical of this company and would not recommend with this kind of performance. Their staff stopped responding to our emails over a week ago too. Thinking this will likely become a refund unless they turn it around in the remaining 1-2 weeks, but find that unlikely.
Diego_Pietra
Sep 19, 2024Hi there,
I'm sorry to hear about your experience. We work to hit a bar of excellence and we want to ensure that this gets remedied. Please shoot us an email at creators@pietrastudio.com and we'll work to get this set right asap.
All the best,
Diego Salinas
Growth Operations @ Pietra
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Verified purchaser
Pietra: The Game-Changer Every E-Commerce Entrepreneur Needs!
I have yet to use the tool fully, but I am very impressed by what I have seen. Pietra appears to be a well-funded product offering genuine solutions for e-commerce operations. Their features are robust and thoughtfully designed to help businesses streamline their processes.
I wish the team at Pietra great success! I urge other Sumolings to act quickly. This is a deal you don't want to miss. Seize the opportunity to simplify your e-commerce journey with Pietra!
Diego_Pietra
Sep 17, 2024Thank you for your kind words!
We're excited to see the business you build with Pietra.
All the best,
Diego Salinas
Growth Operations @ Pietra
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Verified purchaser
Great platform
This is funny because I knew about them before they landed on AppSumo so I emailed them if they ever thought about offering and LTD and a week later they published their deal on AppSumo. How funny. It's a great tool filled with a ton of features that make your work in e-commerce much easier. So I bought top-tier :)
Diego_Pietra
Aug 30, 2024Thank you Wocapi, we appreciate your review and we are happy to have you as a member!
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Verified purchaser
Great product but needs to add some more user friendly features
I specifically wanted to give this a try in order to use their Print On Demand feature for my clothing line. I love the different product options that you can design and add to your collection but I would love to see more formal clothing options and not just streetwear/Activewear/Swimwear in the near future.
I also hope that at some point the Print On Demand portion can be integrated into Shopify because the Pietra storefront is very bare bones and you can't customize your site like you can on Shopify. There isn't even an option to change the URL and customize it currently. I would love the option to put my products into categories / sections and organize the main page better. I also hope that consumers will be able to have different payment options to choose from like PayPal, Afterpay and Klarna. Pay by 4 options are extremely popular currently and people love the option to pay their transactions off in multiple payments.
I did run into some issues trying to use certain features within my AppSumo plan as well. Even though I should have the capability to use all features due to the plan I purchased, I am not able to access them so I need to get that figured out. I had an introductory call with someone and I'm not sure if the lady I spoke to was having a bad day or what but the energy just wasn't there. It almost seemed like she was rushing me off the call and didn't really want to be assisting me at the moment.
Great resource overall, I will be on the lookout for any upcoming changes and hopefully Pietra can integrate some of this feedback in the near future!
Diego_Pietra
Aug 30, 2024Thank you for your review houseofmizizi,
I just relayed your feedback to the team.
Regarding the access to certain features, please email creators@pietrastudio.com or use our chatbot so that our team can make sure you have access to all of the features the LTD includes.
All the best,
Diego Salinas
Growth Operations @ Pietra
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