4.2
Taco ratings
Pixso is highly regarded for its extensive features, intuitive interface, and effective collaboration tools. While some users have encountered minor challenges with export capabilities and occasional performance disruptions, the overall feedback is positive. With an average rating of 4.4, Pixso is a reliable choice for individuals seeking a versatile design tool. Considering the 60-day money-back guarantee, it's definitely worth exploring Pixso.
AI-powered summary of customer reviews
Verified purchaser
I am sure it could be good, but not for me, too hard, lacking features
Honestly, I had so many high hopes for Pixso, it is OK to use but seems to be missing simple features like icon libraries built in, instead you have to download lots of different libraries, but simply it is just not a simple tool to use. Maybe just not for me unfortunately. The UI is good, but the UX is not, I am left to think too much.
I still have 30 days left to try, so if I find it easy over time, I will adjust this review accordingly, but in the first 30 days, not great.
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Verified purchaser
Really really poor support
The product, for the most part, works really well but the support team ignore emails and ignore their discord. Before you think about spending money on this product, check the bulk unanswered questions in the pixso and boardmix discord channels. The randomly answer things when they feel like it but it's not useful how and when they reply.
Support_Pixso
Sep 20, 2025We sincerely apologize for any inconvenience caused by your recent support experience. Please rest assured that we take your feedback seriously. For any questions or issues, you are welcome to contact us directly at support@pixso.net, and our support team will respond within 24 hours.
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Verified purchaser
Worst Support Ever
They do have a Discord Channel in which literally no-one of the Team seems to be present. Than there is a Telegram Channel called "Pixso Buddies" in which 99% of the People are russions and accordingly me as a non-russian speaker cannot understand anything there. The support e-mails are getting responded to once per week. So you can imagine how long it can take to resolve one issue if you have a little bit of back and forth, means a support request easily can take up to several months until resolution. For me as a business owner where quick resolution of blockers are required, this is not a software I would ever consider in a productional environment. This type of support is a support I would expect from an Open Source Project but not from a commercial project like this.
I guess I do not have to mention that 99.9% of the whole tool is a 1:1 Copy of Figma itself. However there are a lot features in which Figma is still way better like the auto-allignments for example or the overall integration into the ecosystem. When creating a UIUX Website Design, it is possible to connect your Figma via MCP to your IDE, so that your front-end designer can easily and very quickly create that Frontend for you. With Pixso it will take several weeks to do the same!
If you still want to migrate from Figma to this tool, I can ensure you that the import of Figma Files is buggy and the Import of other Files like Figjam, Slides and Buzz is not given AT ALL!
So long story short: You are on your own and nobody will come and help you in a quick way. You have to wait for several weeks unless you find it out yourself. Features are not matured and integration is not given at all. Migration is buggy or not given at all.
Support_Pixso
Sep 12, 2025Thanks for sharing this with us. Our team usually replies within 24 hours, so if you can leave the email you used, we’ll check on it for you and make sure you get an update asap.
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Verified purchaser
Work in progress
I'm having issues exporting the AI generated designs to Pixso workspace.
It generates only the first page and broken one at that.
Otherwise, would be great to have more templates related to inventories,ERP etc.
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Verified purchaser
Not great
Im a boardmix customer and same issues on that platform are on this platform. Also why do they both have a white board, why didnt they just make one tool instead of creating two tools with similar features. For Pixso, not only can you not export to figma but its a tool I no longer even use, tried it a couple of times and found better alternatives. Theres also no data privacy measures for customers on Pixso or boardmix their other tool. Lots of features they say is available doesnt work or you need to pay extra to use.
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