Need to improve loading time
Normally , I don't write any review OR comment because it is hard to built a good tool and we should appreciate the work, I am using Broadmix and this Pixso as well. And Almost love your products... However when we start the project or file it take time to load, it can be improved little bit which can make a big difference.. May be I am in Australia and you don't have any server around this side of world. if you can do about this. it would be appreciated.. By the way best of luck .. And Keep this alive :) DONT just disappear
Support_Pixso
Edited Oct 29, 2024Hello,
The servers in China and overseas are separate, and the overseas server is in Frankfurt. For the slow loading problem you mentioned, some information needs to be confirmed:
1. Are you using a browser or a desktop application? If it is a desktop application, what is the version number?
2. Is it a single file or all files?
3. How big is the file content?
4. Is the file imported from outside or created in Pixso?
This issue still needs further follow-up and communication. Please send the above information to me via support@pixso.net. Thank you.