Clunky, slow, buggy. Get the basics right before adding new features
This product has the potential to be a Canva replacement, which is why we bought it. But after trying to create a simple thumbnail, found it is not usable for us at least. Will give it a few months and try it again. Yes I am not asking for a refund and I'm betting they will fix these issues.
Current issues:
1) Slow as hell overall
2) Working with text (dragging text, highlighting and changing font properties like size) is clunky and buggy. Sometimes the format is only applied to part of the text. Sometimes when you copy and paste a design, the new design doesn't have the text anymore.
3) Critical: saving is not only extremely slow (in Canva it auto-saves) but it timed out once for us. This is for like a hello world type of thumbnail - nothing complex at all
4) Snapping when dragging things is not "delightful", you have to do a bit more manual work, unlike in Canva when that all works like magic
Overall: we will continue to use Canva for a few more months and then test this again. My recommendation to the team is to nail the basics before adding any single new feature.
Jasper_Cyan_Plasfy
May 31, 2024Hello,
Plasfy was not built to be a Canva replacement and we have constantly updated the platform since launching in November 2022. (Example we had gradient support several months before Canva)
#1 - Editor speed as mentioned throughout the comments is being improved and can be tested with our free account option.
#2 - Our text formatting is working fine - out of 10,000+ users zero are reporting any issues. All of your concerns can be tested with our free editor version without the need to create an account. Example here > https://app.plasfy.com/editor/?product_id=440
#3 - You are the first user to report a time out error which we are happy to look into further.
#4 - Snapping can be enabled through the View > Auto Snap Mode.
Thank you for trying Plasfy. Please proceed to refund your purchase through AppSumo if needed.