Frustrating most of the times & days of wasted effort
Despite the concept being great, unfortunately the delivery sucks!!
Your platform is so slow its mostly unusable, even after creating designs I find it fails to download high resolution outputs, even after waiting nearly 20 minutes with my window open it just doesn’t happen.
Customer service is even slower than the platform itself and having sent over 4 emails to your support I have had Zero replies, I have though had lots of emails from your platform upselling, cross selling and diagonal selling every other tool and service you can image, which is not what i want!
If you just concentrate on supplying 1 tool that worked flawlessly, I personally think you would have a better retention, If you need to charge more for your product then I don’t think people would mind, but you defiantly need to focus your offering!
I hate leaving bad reviews but unfortunately this time its defiantly justified.