Playable Video Email Reviews

3.9

3.90 stars
3.90 stars
20

Taco ratings

10
4
3
0
3
Showing 1 - 20 of 20 reviews
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Verified purchaser

Member since: Oct 2020Deals bought: 11
4 stars
4 stars
Posted: Nov 28, 2020

Pretty good & almost there

My only current issues are around the non-obvious nature of Video with Sound. The site suggests it exists and you would think you would be able to have sound on with a click or some other way. I can embed, I can insert links but I cannot get sound to play. They also have a way to go to get the interface really usable, the UX is rudimentary. A word of caution if you are using an API key to embed in a new campaign on MailChimp - you must have EVERYTHING as you want it as the template is not editable after you insert the video.

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Verified purchaser

Member since: Feb 2016Deals bought: 229
4 stars
4 stars
Posted: Oct 28, 2020

Updated Review

Hi Playable,
thanks for listening. Great to see here on AppSumo. Was really unusable with the branding before — now it looks credible for use out in the real world. We care what our videos look like!
Happy to up my review to a 4 Star now. I'm only docking you one for UI which needs work - this a great product that just needs polish now.

Founder Team
Bob_Playable

Bob_Playable

May 9, 2024

And thank YOU for taking the extra time to update your review - it really helps everyone to see the feedback loop working.

UI - yes we're on it!

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Verified purchaser

Member since: Aug 2011Deals bought: 215
1 stars
1 stars
Posted: Oct 27, 2020

In Infusionsoft, it's just a GIF, not a video.

I must be missing something here, because when I "embed" my video into Infusionsoft, all I get (and see) is a GIF with no audio. The actual video never plays. I might as well just insert a photo or GIF if the video doesn't actually work. Maybe I'm missing something but, as least with Infusionsoft, this is relatively useless.

Founder Team
Bob_Playable

Bob_Playable

May 9, 2024

With Playable, the majority of your recipients enjoy high quality MP4 or better video quality, and longer video duration for you to get your message across. It's not just a GIF.

The best possible version of your video is delivered to each recipient, depending on their email app, device, screen resolution and network connection. You can observe this if you test your emails on different email...

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Verified purchaser

Member since: Dec 2017Deals bought: 333
5 stars
5 stars
Posted: Oct 26, 2020

Im Loving this!

I purchased 3 codes in a jiffy and already started using it.
The app is super simple to use and the results I get with my emails are super awesome.

Also, their support is really spot on and very helpful. I submitted a few questions and got replied back to within the hour.

I Totally recommend them!

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Verified purchaser

Member since: Oct 2020Deals bought: 91
5 stars
5 stars
Posted: Oct 25, 2020

Incredible Concept

I have tested the functionality by emailing a couple of people, but I love the idea. It was pretty straight forward to get going.

I did have trouble uploading a video directly to the site, so I opted to upload it to YouTube first and then used the URL to import the video. That method worked without a hitch. I'm not sure if there was something wrong with my video format (YouTube took it just fine), but it was an MP4 which is listed as a supported file type. Since the workaround wasn't hard, no tacos deducted.

The current branding doesn't bother me in the least, so thank you to all the people here that got the issue the proper attention it needed. I'm happy that the creator listened to the feedback. That makes me hopeful that this product will only get better with time.

Overall, I think concept and execution deserve 5 tacos. I'm betting on things only getting better from here, so I'm confident this was a good investment.

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