Q: Hello!

I am on a free trial and have a few questions.

1. When the video is opened via a shared link, the screen shows the entire Playstory website. I prefer that just the Video Screen is visible (in full screen) without the website. Is it the same for the paid version? Or just the unbranded video player will be shown, not the entire website?

2. Can you confirm that the Unbranded Video Player and Custom Domain are included on this deal?

3. The normal video embed works fine. But if embedded as a bubble video, the sound is gone. Even if the video is opened, there is no sound.

4. A.) If I have 3 projects with 5 videos each, I have reached my limit already? B.) And if I have 5 projects with only 1 videos each - limit is reached as well?

5. If we need additional credits in the future, will you have special pricing for Sumolings? :)

Thanks!

PaulVPOct 9, 2022
Helpful?
Log in to join the conversation