Hello, The current knowledgebase only supports DOCX, CSV, and TXT files. Are there any plans to support PDF, markdown, or HTML? We use Scribehow to create our documentation and they can export to any/all of those formats.
If not, is there a way to have the AI chatbot either train from a PDF file or another website/knowledgebase? Thank you
Hey, Yes, we heard your feedback! We’ve just expanded support to include PDF, Markdown, and HTML files in addition to DOCX, CSV, and TXT. If you have any questions or run into issues, feel free to email directly to dhaanu.i@questlabs.biz and we’ll be glad to help.
Q: Simplero
Does this tool integrates with Simplero - and can it be connected to several membership platforms on the same simplero account?
Q: Clarification Needed for Web Builder Users: Which Components are Truly 'No-Code'?
I'm an AppSumo customer and I'm very excited about the potential of this product. However, I've hit a wall with implementation.
According to your documentation, it seems only "HelpHub" and "Feedback" are listed under "No Code SDK Components". Does this mean that for a general web builder (like WordPress, Greta, etc.), only these two components can be used without deep technical knowledge right now?
I also seem to recall an announcement about a partial integration with Greta. Could you please clarify the current status of that partnership?
I am eager to use the full power of your tool as soon as this is clarified. Thank you for your answer.
A: Great question — and glad to hear you’re excited about PLG OS!
Right now, Help Hub and Feedback are the easiest truly “no-code” components since they can be dropped in directly. But it’s not limited to just those — many of the other components can also be added today by copy-pasting a small JS snippet, and we’re gradually rolling out that option across the whole library so everything becomes...
I am trying to understand how this is different to offers for collections of widgets. How does this differ for example to https://www.commoninja.com. The description implies deeper integration with a site, SaaS or community.. but I am not able to see how this works yet. On the surface seems to be an embed on a widget by widget basis with a whitelist of URLs?
I really do like the interface though. Very smart. And the digital cards although coming soon.. look really interesting.
A: Great question — and thanks for the kind words about the interface!
PLG OS isn’t just a widget library like CommonNinja. With PLG OS, you’re not just embedding standalone widgets — you’re plugging in a growth operating system that connects across your entire app or community.
Here’s how it’s different:
Deeper integration: You can track user interactions (logins, clicks, progress) across...
Q: Knowledgebase PDF, Markdown, or HTML Support
Hello,
The current knowledgebase only supports DOCX, CSV, and TXT files. Are there any plans to support PDF, markdown, or HTML? We use Scribehow to create our documentation and they can export to any/all of those formats.
If not, is there a way to have the AI chatbot either train from a PDF file or another website/knowledgebase?
Thank you
Shubham_Questera
Sep 15, 2025A: Yes we do have plans to add website and pdf as well actually. It will come on in soon 🙌
Share PLG OS
Verified purchaser
Hey,
Yes, we heard your feedback!
We’ve just expanded support to include PDF, Markdown, and HTML files in addition to DOCX, CSV, and TXT.
If you have any questions or run into issues, feel free to email directly to dhaanu.i@questlabs.biz and we’ll be glad to help.
Q: Simplero
Does this tool integrates with Simplero - and can it be connected to several membership platforms on the same simplero account?
Shubham_Questera
Sep 8, 2025A: Im not so sure about Simplero, but if they have APIs & webhooks, it can easily connect. Would love to include the team and maybe help out more.
Share PLG OS
Q: Clarification Needed for Web Builder Users: Which Components are Truly 'No-Code'?
I'm an AppSumo customer and I'm very excited about the potential of this product. However, I've hit a wall with implementation.
According to your documentation, it seems only "HelpHub" and "Feedback" are listed under "No Code SDK Components". Does this mean that for a general web builder (like WordPress, Greta, etc.), only these two components can be used without deep technical knowledge right now?
I also seem to recall an announcement about a partial integration with Greta. Could you please clarify the current status of that partnership?
I am eager to use the full power of your tool as soon as this is clarified. Thank you for your answer.
Shubham_Questera
Sep 4, 2025A: Great question — and glad to hear you’re excited about PLG OS!
Right now, Help Hub and Feedback are the easiest truly “no-code” components since they can be dropped in directly. But it’s not limited to just those — many of the other components can also be added today by copy-pasting a small JS snippet, and we’re gradually rolling out that option across the whole library so everything becomes...
Share PLG OS
Q: Is this a widget collection?
I am trying to understand how this is different to offers for collections of widgets. How does this differ for example to https://www.commoninja.com. The description implies deeper integration with a site, SaaS or community.. but I am not able to see how this works yet. On the surface seems to be an embed on a widget by widget basis with a whitelist of URLs?
I really do like the interface though. Very smart. And the digital cards although coming soon.. look really interesting.
Shubham_Questera
Sep 5, 2025A: Great question — and thanks for the kind words about the interface!
PLG OS isn’t just a widget library like CommonNinja. With PLG OS, you’re not just embedding standalone widgets — you’re plugging in a growth operating system that connects across your entire app or community.
Here’s how it’s different:
Deeper integration: You can track user interactions (logins, clicks, progress) across...
Share PLG OS
Q: Organising Items for Multiple Sites
Do you have any way to organise widgets by site / brand?
Shubham_Questera
Sep 5, 2025A: You can use different workspaces but in single workspace you can add tags for different usecases & projects.
Share PLG OS
Only the one workspace has the AppSumo Tier assigned to it though .. how do the other workspaces work?